Privacy Policy for Mobile Applications and Website Marketplace

Last updated: October 2024

At Dotedco Ltd (“we,” “our,” “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information that you provide to us when using our web marketplace and mobile applications (“App(s)”).

By using our App(s), you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our App(s).

1. Information We Collect

When you use our mobile App(s), we may collect the following types of information:

1.1 Personal Information

• Account Information: Name, email address, phone number, and any other information you provide when registering for an account, signing in, or filling out forms.
• Payment Information: In cases where purchases or subscriptions are made within the app, we may collect billing and payment details. Please note that payment transactions are typically handled by third-party payment processors, and we do not store your payment information.
• Profile Data: Information such as your profile picture, preferences, and any other data you submit to personalize your experience in the app.

1.2 Device Information

We collect information about the mobile device you use to access our App(s), including:

• Device type, operating system version, unique device identifiers, and mobile network information.
• Information about how you use our App(s), including app usage data, crash data, and performance analytics.

1.3 Location Data

With your permission, we may collect precise location data to provide location-based services. You can enable or disable location services at any time through your device settings.

1.4 Cookies and Tracking Technologies

Our App(s) may use cookies, tracking pixels, and similar technologies to collect information about how you interact with our app, improve functionality, and enhance your user experience. Please refer to our Cookies Policy for more details on how we use cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve the functionality of our App(s).
• Personalize your experience based on your preferences and behavior.
• Process transactions and send you related information, such as payment confirmations.
• Respond to your inquiries, provide customer support, and send technical notices or updates.
• Analyze usage trends and track performance to improve our services.
• Send you marketing communications where you have opted in.
• Ensure the security of our App(s) and protect against fraud.

3. Sharing Your Information

We do not share your personal data with third parties, except in the following situations:

• Service Providers: We may share your information with third-party service providers who assist us in providing our App(s) and related services, such as hosting, data analytics, and customer support.
• Payment Processors: We may share your billing and payment details with third-party payment processors to facilitate transactions.
• Legal Obligations: We may disclose your information if required by law or in response to valid legal requests by public authorities.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

4. Data Security

We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

As a user of our App(s), you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You can request correction of any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data in certain circumstances.
• Data Portability: You can request to receive your personal data in a commonly used, machine-readable format.
• Objection: You can object to our processing of your personal data for direct marketing purposes or in certain other circumstances.

To exercise any of these rights, please contact us at admin@dotedco.co.uk.

7. Children’s Privacy

Our App(s) are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child, please contact us so we can promptly delete that information.

8. Third-Party Links

Our App(s) may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third-party services. We encourage you to review the privacy policies of any third-party services you interact with.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted within the App(s) and/or on our website, along with an updated “Last updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Dotedco Ltd
Email: admin@dotedco.co.uk
Address: Reading, UK

This Privacy Policy is for informational purposes and does not constitute legal advice.